details about product: Non-Iron Prince Of Wales Poplin Shirt - Light Blue

We're sorry to hear that you feel our shirts aren't meeting your expectations. Please know that we remain committed to the same high-quality construction and trusted manufacturers we've always used. When we make improvements to our fabrics, it's only with the goal of enhancing your experience. I can see that you've ordered a poplin. These shirts are designed to be thinner and more breathable and due to the fine fabric, can crease more easily than our thicker weaves. Please note however that non iron does not mean "crease-proof". Our experts say that for best non-iron results, wash at 30 degrees centigrade and remove from the machine immediately. Tumble dry on cool (don’t use high heat) and remove the shirts from the dryer when slightly damp. Give them a quick shake and hang them up right away. Any remaining creases will be removed after about 15 minutes of wear thanks to our non-iron treatment working in tandem with your body heat. We're confident in the quality of our products, but if you're not satisfied, our 6-month guarantee is here to ensure you're completely happy with your purchase.