details about product: Cutaway Pure Linen Shirt - Sky Blue

Thank you for taking the time to share your feedback regarding your recent visit to our Regent Street store on the 15th of April 2025. I am truly sorry that you have not received the service you were hoping for during your time in the store. At Charles Tyrwhitt we always strive to offer all of our customers a welcoming environment with attentive service and it’s clear we have fell short on this occasion. We appreciate your feedback regarding the product availability and the interaction you had with the team, I sincerely apologise for any inconvenience this might have caused you. It is always helpful to know where we can improve, especially when it comes to providing clear and accurate information about our product range. I am glad you were able to find the shirt you were looking for but I also completely understand that the overall experience left you feeling disappointed. Your comments have been taken seriously and will be shared with the team as part of our ongoing effort to improve. Thank you once again for bringing this to our attention. We look forward to welcome you back in our store and provide the exceptional service you rightly deserve. Best wishes Kodour, Assistant Manager