details about product: Nœud papillon pré-noué en soie barathea 6cm - Noir

Thank you for sharing your feedback regarding your recent purchase. We hold all our products to the highest quality standards, so it’s disappointing to hear that you felt the item did not reflect its price. Please rest assured that your comments have been shared with our product team, as they are invaluable in helping us identify where improvements can be made for future seasons. If you’d like to return the item for a refund or exchange it for an alternative product free of charge, you can do so by visiting: https://ctshirts.intelligentreturns.net/. You’ll need your order number (starting with "RP") and the email address used for the order to generate your freepost return label. We hope a replacement will restore your confidence in our products, and we look forward to welcoming you back to our store again soon.

My husband has a tie it yourself bow tie, this was a standby in case he struggled on the evening. We will keep it for just this purpose, thank you.

Thank you for taking the time to leave your Feedback on Feefo , Please accept my apologies for the inconvenience caused during your trip here. Unfortunately over the weekend we had sold out of the bow ties and was awaiting on further delivery. I am sorry the item was not up to the standard we normally provide. If you would like to bring it back I can put one aside for you for an exchange. I will also feedback to the buying department regarding the cost and option to have more stock in store. If I can be of further assistance please feel free to contact me. Reda Assistant Manager - Victoria