The 100% cotton shirt has a distinctive basket weave texture, with a smooth, silky finish that's primed for smart looks. It's mid-weight, for year-round versatility, with a classic collar and a selection of plain colours and patterns to add excitement to your wardrobe. As always with Tyrwhitt, detail is everything. The icing on the cake is our handy non-iron finish, getting your days off to a smooth start.
I tried on the same shirt model, which fit well, so I decided to purchase four of them. However, to my surprise, they turned out to be small and tight despite being the same size and model as the one I tried .
Now i have 4 shirts that I cannot wear , maybe need to loose some weight lol.
therfore I advice ppl to buy a higher size
Response from Charles Tyrwhitt:
We are sorry that your shirts are not the perfect fit after you had tried on the same size in store before purchasing. This is most unusual but we really appreciate you taking the time to let us know where we went wrong on this occasion. We have raised this with our Bicester Village store management to provide feedback, and report back with how this could have happened and suggest ways to improve this experience going forward.
If you would like to exchange them online you can generate a freepost label by clicking here… https://ctshirts.intelligentreturns.net/ using your order number and email to get started.
We do hope that we can restore your faith in Charles Tyrwhitt and help to find your perfect fit.
Response from customer:
Actually found out that it depends on the material , basically this one , Royal Oxford fits well; others are running small despite having the same size; therefore, I have 3 that cannot be worn. I’ll be more happy to return them, but I took off the tags from it as I was sure that there was no need to return them …
Thanks
Response from Charles Tyrwhitt:
Thank you for your reply and it is totally fine to return them even if you have removed the outer packaging and tags. To clarify we only ask that the inner labels are not removed (the ones which have been sewn into the garment).
We hope that you will find our self-service Rebound return portal hassle free but if you should need any help we are happy to assist of course.
We have also sent an email to you so that we can better understand the measurements of the shirts received. This will ensure that there are no errors going forward so we can be confident in your exchange shirts fitting perfectly to avoid further inconvenience.
Response from Charles Tyrwhitt:
Thank you for reaching out and letting us know about your recent experience with your shirt purchase. I understand how disappointing it must have been to find that the shirt you bought fit tighter than the try-on shirt in store. We aim to ensure that our sizing is consistent across all our products, so your feedback is extremely helpful. I’ll make sure that the try on shirt is updated to reflect the size correctly.
If there's anything further we can do to assist you, please don’t hesitate to get in touch.
Many thanks,
Petra
Assistant Manager
Response from customer:
thank you for support, well i`m in process to return 3 back and arrange for new correct size to be sent via email with Duncan Eyre.
Allow an extra 4-6 working days for orders with alterations
All prices include VAT and duties. No additional custom fees.
Standard delivery to Europe
Tracked delivery within 5-7 working days
Returns accepted up to 6 months after receipt with our quality guarantee.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Non-Iron Royal Oxford Shirt - Navyhttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw2cf33241/hi-res/FON2615NAV_COLLAR_DETAIL.jpgFON2615NAVThe 100% cotton shirt has a distinctive basket weave texture, with a smooth, silky finish that's primed for smart looks. It's mid-weight, for year-round versatility, with a classic collar and a selection of plain colours and patterns to add excitement to your wardrobe. As always with Tyrwhitt, detail is everything. The icing on the cake is our handy non-iron finish, getting your days off to a smooth start.https://www.charlestyrwhitt.com/eu/non-iron-royal-oxford-shirt---navy/FON2615NAV.htmlEUR84.95InStock4.801867