details about product: Merino Button Neck Jumper - Forest Green

Thank you for your review and we understand that you had received some promotions shortly after your purchase which provided a better discount. We do understand how frustrating this is to have received your order only to find that the very same items have been reduced further in price. However, in this case we are happy to issue you with a credit voucher for the difference, as soon as we are notified. All we ask is that the items are still in stock and within the guarantee period of six months. An email has been sent to you so that we can gather the information needed to take action on the above. Your concerns regarding the delivery have also been addressed in our email and we hope that our efforts to swiftly resolve this matter will be acceptable.