details about product: Button-Down Collar Non-Iron Stretch Poplin Mini Gingham Shirt - Bright Pink

Thank you for raising this with us and we certainly echo your disappointment with your new shirt not having arrived in perfect condition. We always aim to ensure that our products are carefully packaged and stored, so that they are absolutely perfect when first opened - after all, first impressions matter! We're sorry that was not the case here. We would always recommend washing the shirt in any case, before the first use. This helps to 'freshen up' the shirt, as well as to remove any creases from where the shirt has been folded and stored for a period of time. Of course, we trust that the shirt will be thoroughly enjoyed on your holiday despite this less than ideal start. Rest assured that you always have our comprehensive 6-month guarantee however, should you be anything less than 100% happy with it.