details about product: Semi-Cutaway Collar Egyptian Cotton Hudson Weave Shirt - Cornflower Blue

Thank you for sharing your feedback and of course, we are very sorry indeed that you have had a disappointing experience with us after purchasing a Custom shirt as a gift for your father. We know how special such a purchase can be and it's upsetting that the shirt did not fit him as both you and we would have hoped. Ordering for someone else can be tricky, particularly in getting the sizing and fit correct. We're always on hand to offer guidance and assistance prior to making such a purchase, so you can be confident in the shirt. I know we have spoken with you after receiving the shirt, notifying us that it was too small in several areas for your father. We'll be in touch shortly to request some additional information and images from you, so that we can look further into this and attempt to find a suitable resolution.