details about product: Performance Funnel Neck Jacket - Olive

Thank you for making us aware of this and it's certainly concerning that the quality of your beautiful Navy Performance Funnel Neck Jacket is not to the very highest levels that we expect of our products. That is disappointing and we quite understand that it has taken the shine off your enjoyment of it. While we appreciate your perseverance in continuing to use the item despite this, we would hate for it to become a larger issue after the 6-month guarantee period has expired. As such, we'd be more than happy to help with a return/exchange on the item now, so you have a new and perfect garment to enjoy for many months and years to come. If you need any help with this, please don't hesitate to reach out - we're here to help through live chat, telephone or email.