details about product: Merino Blazer - Charcoal Grey

Thank you for your feedback and we're certainly very sorry to see that you have not been pleased with your new Navy Merino Blazer. All our products are made to the highest quality standards and from the best possible materials, so the issues you have described here should not have occurred. We're glad you have taken the time to raise this with us, as we want to know when a product isn't performing as it should. We have a full 6-month guarantee on our products, and washing (or wearing) items does not impact on this - so you are still 100% covered. We'll be in touch to assist with a return and replacement on the item, or have a refund arranged if you prefer.