Somewhere during checkout process short sleeve changed to long sleeve
Response from Charles Tyrwhitt:
Hello, we are sorry to hear that you had received long sleeve shirts when short sleeves were intended. From your account we can see the items seem to be as ordered. However, an email has been sent to you so we hope that you will find our efforts to swiftly resolve this inconvenience suitable. We hope that your future orders will fulfill your expectations and we appreciate you getting in touch to share your concerns.
Allow an extra 4-6 business days for orders with alterations
Standard delivery$19.95
Delivery in 12-16 working days
Express delivery$29.95
Temporarily unavailable
You can return any item for up to 6 months.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Pure Linen Shirt - Oatmealhttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw86554e24/CSR2089OAT_MODEL_UNTUCKED.jpgCSR2089OATCrafted from lightweight pure linen – a naturally breathable fabric that absorbs moisture and helps you stay cool.https://www.charlestyrwhitt.com/au/pure-linen-shirt---oatmeal/CSR2089OAT.htmlAUD139.00InStock4.80426