details about product: Button-Down Collar Non-Iron Stretch Poplin Slub Multi Check Short Sleeve Shirt - Burnt Orange

Hello there, thank you for posting your review and we are delighted that you had found our service to be friendly and helpful. We are sorry to hear your disappointment though, regarding our range of short sleeve shirts. Whilst we understand that it would be much more convenient to purchase your short sleeve shirts during the Australian spring / summertime, we regret that we can only provide a limited range during these months. Please consider purchasing them around June if possible as this is when you will find more options and new designs released. We have passed your concerns on to our product team and we do hope that you will continue shopping with us in the future.

We are sorry to learn that you have not found your shirts to be non iron. We have found this range to be very popular with our customers for many years now which is reflected in our reviews. It is a real shame to know that you have not had the same experience. Allow us to provide some more information regarding our Non Iron range here which we hope you will find useful: https://www.charlestyrwhitt.com/au/editorial-style-tips/about-our-non-iron-shirts.html We would always recommend washing them on a cooler temperature if possible and then hanging them up to dry straight out of the washer. If you would prefer to dry them we would advise to use a short cycle and a low temperature. This will preserve the Non Iron properties and ensure that they stay crease free long term. After having tried the above, If you feel that you are still not happy with your shirts in any way feel free to return them under our six month guarantee. This includes washed and worn shirts and exchanges are totally free of charge. You can arrange a freepost return label by heading over to https://ctshirts.intelligentreturns.net/

It is frustrating – for you and for us – when a customer tells us that a shirt is of low quality purely based on its thickness. This is certainly not the case. Many shirts are woven to a specific thickness to target a specific type of gentleman. For example, someone that loves to layer might order thinner shirts in order to not feel too hot during the day. Another that prefers a simple shirt and overcoat or blazer might choose something on the medium to heavy side. Each weave has its uses and all are made to the highest quality. If you'd like to swap this shirt for something a little heavier (such as a twill or Oxford) simply head on over to www.ctshirts.com/rebound and follow the instructions.